How Poor Communication Hurts Revenue Cycle Management (RCM) and How to Fix It

When communication fails in Revenue Cycle Management (RCM), it leads to lost revenue, denied claims, and unhappy staff and patients. U.S. hospitals lose an estimated $12 billion each year due to delays, duplicate work, and missed handoffs—all caused by poor communication. For healthcare providers and RCM teams, these breakdowns aren’t just annoying—they hurt the bottom […]