SCOPE AND PURPOSE

Welcome to AmityCare Medical Solutions. This Privacy Policy for AmityCare Medical Solutions LLC (doing business as AmityCare Medical Solutions) (“we,” “us,” or “our”) explains how and why we collect, use, and disclose information obtained through our website and related services.

By using our website and services, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the terms and conditions herein, please do not use our website or services.

AmityCare Medical Solutions processes data on behalf of healthcare providers in accordance with the agreements we have with our customers. These agreements may require Business Associate Agreements as per the Health Insurance Portability and Accountability Act (“HIPAA”). Your healthcare provider may have its own policies and practices regarding the collection and use of your data. We are not responsible for how your healthcare provider handles your information, and it is advisable that you review their privacy policies.

INFORMATION WE COLLECT

Personally Identifiable Information (PII)

Personal information is data that can be utilized to identify an individual. The specific types of personal information we gather depend on the nature of your interactions with us. We obtain personal information that falls under the following broad categories:

• Identifiers, such as your name, email address, or IP address.
• Information from our customer records, including your postal address or phone number.
• Commercial information, such as information regarding products or services you have purchased.
• Electronic network activity information, like your engagement with our website.
• Professional or employment-related information, such as your job title or employer.
• Geolocation data, which may include general location information (e.g., city/state) derived from your IP address or precise location information obtained via GPS-based functionality. We will seek your permission before collecting precise geolocation data, as required by law.

SMS Texting Data

When you provide your phone number to AmityCare Medical Solutions, you consent to receive SMS text messages related to your account and the services we provide. These communications may include appointment reminders, billing notifications, service updates, and other relevant information. We collect your phone number and any information you provide via SMS, used exclusively for communication purposes.

HOW WE USE YOUR INFORMATION

We utilize your personal information in the following ways:

• To respond to your requests and inquiries.
• To provide, enhance, and improve our services, including optimizing our website’s functionality.
• To identify and authenticate you as an existing user or prospective client.
• To communicate with you through emails, newsletters, announcements, and other types of communication.
• To maintain the safety, security, and integrity of our website and services.
• For legal compliance purposes.

We may also use non-identifiable information (such as aggregated, anonymized, or de-identified data) for any purpose allowed by applicable law.

INFORMATION SHARING AND DISCLOSURE

We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

SMS TEXTING DATA AND CONSENT

Opt-In

By providing your phone number to AmityCare Medical Solutions, you consent to receive SMS text messages for purposes related to your account and the services provided by AmityCare Medical Solutions. These communications may include, but are not limited to, appointment reminders, billing notifications, service updates, and other relevant information. Your consent is voluntary, and you may revoke it at any time.

Opt-Out

You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us or by contacting our customer support team. Upon receipt of your opt-out request, we will cease sending you SMS messages, except for confirmations of your opt-out request or if required by law.

SECURITY

We have implemented appropriate and reasonable technical and organizational security measures designed to protect your personal information. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

COOKIE AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your experience, gather statistical information on website usage, and maintain website security. Cookies help us deliver relevant content and personalize your experience on our site. You can adjust your browser settings to refuse cookies, but this may impact some functionality of the website.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Please review this page periodically to stay informed about any changes.